This is where we’ll post the “feedback” we receive from our customers. If you’d like to participate just send us an email to feedback@richmondbedding.com
I’ve had spinal problems my entire life and after the birth of my first child we HAD to get an adjustable bed. Shopped locally for a couple of weeks and then went online. I’m the kind of person who does a LOT of research before buying ANY large ticket item. I found that after my research and then starting to call dealers, I was more knowledgeaable on the Leggett & Platt beds than anyone I was calling. Shouldn’t be that way! I also had a few of them giving me bad information or sort of “making it up” as they went. I also got tired of some of the sales tactics. Stuff like a special price that was going away unless I made a decision on the spot. Then when I didn’t buy they call me back and extend the offer for another day? Really? Do they think we’re that dumb? That all changed when I called Richmond Bedding.
Tim not only answered all my questions correctly but gave me some good advice about the available features I hadn’t considered. No pressure to buy today to get a special deal that was going away. None of the old “We’ve got one of those left at that price” or some of the other cheesy tactics I had run across. He not only gave me the absolutely best price I had been quoted but didn’t put an expiration on the deal. He even invited me to call back with further questions without asking me to make a decision on the spot.
As Tim explained, there are only a few Authorized Exclusive Leggett & Platt Dealers online and they all drop ship from Leggett & Platt. However, most of them employ sales people who tend to do what sales people do. At Richmond Bedding you’re talking with the owner and no one else. I liked that! We were treated VERY well and saved over $1500 on a Split King Prodigy vs buying locally. I can’t recommend this business highly enough!
Brittany P., Hollwwood CA
My parents were coming to visit so I needed a new bed. My Father has had several back surgeries and sleeps on a Tempur-Pedic. He swears by it and says it’s the only mattress that offers him a good night’s sleep. I was within a few days of buying one of the Tempur-Pedic beds for my room so my folks could sleep on it when they were here and then I’d have it for myself. But the price tag was VERY hard to swallow! I had researched more economical alternatives but was scared of getting Asian foam with some really unhealthy chemicals.
I’m in outside sales and one of my accounts told me about your place and that they had bought a memory foam model from you. I came in and you explained that your bed’s construction was identical to the Tempur-Pedic Cloud with all US Made foam. It certainly felt the same to me so I bought it on the spot. My folks just went back home after sleeping on the bed and they loved it. My Dad said “I think your Tempur-Pedic feels a little nicer than ours.” I didn’t have the heart to tell them how much I had saved compared to what they had spent. Thanks for providing an outstanding product at a great price!
Ted M., Richmond
I went to the stores offering the really low priced mattresses on Craigslist and in the paper. They were either out of inventory, or had just one set in just one size. A couple of them had the actual mattress, if that’s what you want to call it. These weren’t anything I could ever sleep on! After wasting a lot of my time and a couple of tanks of gas I went to see Tim. Finally, a good mattress at great price! Do yourself a favor, just go see this guy and don’t waste your time and gas chasing the dream of a good mattress set at a giveaway price. It’s just not out there!
Frank B., Montpelier
I’ve meant to send you a note many times before and am just now getting around to doing so. Three years ago we purchased a mattress from you for our daughter who was in college at the time. Well… she graduated last year and didn’t want the mattress in her room (which cost us more than twice as much as yours), she wanted to bring home the one we bought from you. A few months ago we had guests who used her room and commented on how comfortable the mattress was. I even took a nap on it to see what they meant and it’s a GREAT bed! So when it was time for my us to get a new mattress we knew just where to go. We love our new mattress and know we couldn’t have gotten more mattress for a better price anywhere (we’ve looked). I really want to thank you for being there for us. We wish you every success in the future.
Bill & Tammy F., Mechanicsville
Tim, I have to let you know how nice the Memory Foam bed is that I got from you. As I told you when we met I “lost” my Tempur-Pedic during my divorce. Knowing that with my bad back I had to have Memory Foam but not wanting to spend thousands of dollars again I started looking on Craigslist for a used one. That’s when I found you and came to see your bed. I have to admit I found it hard to believe that your Memory Foam bed would sleep as well as my old Tempur-Pedic, but after six months I have to admit I was wrong! I actually think your bed sleeps better. I couldn’t have gotten a better bed, just don’t believe it’s possible. This thing is FANTASTIC! I’ve been telling all my friends to come see you when they need a new bed. Thanks again,
Larry S., Richmond
We spent an entire weekend visiting mattress stores. We went to the so called outlet places, the discounters, the warehouses as well as the “once in a lifetime” sales. We were treated badly, and looked down upon because we didn’t want to spend $2000 or more for a Queen bed, and just generally disgusted with the entire process. On Monday at work I was telling one of my co-workers about the whole experience and how upset we were when another co-worker told me to come see you. When I told my husband we needed to go to another mattress place he was not happy! But what a refreshing experience! Very nice beds and reasonable prices. You were very nice to us and made the experience truly enjoyable. As we were leaving my husband and I said the same thing, “I wish we had gone there first”. The bed is great but the service and no-pressure atmosphere were truly appreciated. We want to thank you for everything, also we love our bed!
Nancy & Robert T., Glen Allen
My Chiropractor told me that I needed an All Foam Bed so I came to you and looked at the Memory Foam bed you have. You told me about the US Made Memory Foam in your bed vs. the Chinese Foam in other beds and I didn’t listen. I just figured it was all “Sales Talk” and ignored you. Then I made the mistake of trying to save a couple of dollars and buying a slightly cheaper Memory Foam bed from another discount store. You told me that all Memory Foam beds would outgas and have some odor for a couple of days to a week but this thing was a NIGHTMARE! I couldn’t sleep on it for almost two weeks and when I finally could it gave me severe headaches. Of course I couldn’t return it because of the state laws on used mattresses so I was just out the money.
I came back to you and tried very hard to detect ANY odor from your bed. You told me it had a citrus odor when first unwrapped for maybe 2 ~ 3 days and then nothing. I couldn’t detect ANY smell whatsoever so I got the mattress. Now I’m sleeping like a dead man! No headaches, no backaches, life is good…finally. I only wish I had listened to you on my first visit and bought your bed then. There is a HUGE difference from one Memory Foam to another, now I know. Thanks Tim!
George W., Richmond
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Richmond Bedding is a Service Disabled Veteran Owned Small Business (SDVOSB)
Richmond Bedding | 8728 Landmark Rd | Richmond VA 23228 | Tel: 804-859-8000
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